At PRAGMA EDU SOLUTIONS INDIA LLP, we are committed to providing quality educational content and maintaining transparency regarding our refund and cancellation process. Please read this policy carefully before making a purchase.

1. Eligibility for Refund

• You are eligible for a 50% refund if you cancel your enrollment before the course starts.
• No refund will be issued once the course has started or any content has been accessed.

2. Definition of Course Start

The course is considered to have started when:

• The first lesson/module is made available to you, or
• You attend a live session, or
• You access any paid content of the course.

3. Cancellation Process

To cancel your enrollment and request a refund (if eligible):

• Email us at enquiries.pragmaeducation@gmail.com with your full name, registered email, and order ID.
• All refund requests must be made before the course start date.

4. Refund Timeline

• Approved refunds will be processed within 7 working days.
• The amount will be refunded to your original payment method.

5. Exceptions

• We do not provide refunds for failure to attend or complete the course.
• Technical issues caused by user-side internet problems or device incompatibility are not eligible for a refund.

Need Help?
For any questions or concerns regarding this policy, please contact us at enquiries.pragmaeducation@gmail.com.